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Our 5-Phase Engagement Process 1. Discovery Call (30–60 mins, free): We understand your goals, challenges, and requirements, discuss timelines and approaches, and ensure a strong fit. 2. Proposal & Scoping (3–5 days): Define project scope, deliverables, milestones, team structure, and provide a detailed cost estimate. 3. Contract & Kickoff (1 week): Finalize terms, assign your dedicated team, and align goals in a kickoff meeting. 4. Execution (project-dependent): Work in agile 2-week sprints with demos, weekly updates, and transparent tracking via Slack, Figma, GitHub, and Notion/Jira. 5. Launch & Handoff (1–2 weeks): Conduct testing and QA, deploy to production, provide documentation, training, and post-launch support for 30–90 days. Timeline: From first call to project start typically takes 2–3 weeks, faster for urgent projects and longer for enterprise approvals.

We offer flexible engagement models tailored to your project needs: • Fixed-Price Projects: Ideal for well-defined scopes like MVPs or website redesigns. Predictable cost and clear timelines (12–20 weeks typical). Best for short-term, clearly scoped work. • Time & Materials (T&M): Great for evolving or long-term projects (6+ months). Billed hourly or monthly for maximum flexibility. Perfect when requirements may change. • Dedicated Team: Get a full product team (designers, developers) working exclusively on your project. Fixed monthly fee, long-term engagement (12+ months). Best for startups or scaling products. • Hybrid Model: Fixed price for initial build, then T&M for ongoing improvements, used by 60% of our clients for flexibility and cost efficiency. Minimum engagement: We recommend the best model for you during the discovery call based on goals, scope, and timeline.

We ensure transparent, consistent communication through multiple channels: • Real-Time Updates: Dedicated Slack or Microsoft Teams channel with responses within 4 business hours. Direct access to your project manager and tech lead for quick support. • Weekly Syncs: 30–60 min status calls covering progress, upcoming work, blockers, and Q&A. Bi-weekly sprint demos (for Agile projects) to review features and gather feedback. • Written Reports: Weekly email summaries detailing progress, next steps, and key metrics (e.g., completion % and budget usage). • Project Tracking: Notion, Jira, or Asana for real-time visibility into tasks, sprints, and timelines. • Design Collaboration: Figma access for live design reviews, comments, and milestone feedback. • Code Collaboration: GitHub, GitLab, or Bitbucket for version control, progress tracking, and code reviews. • Escalation Path: Slack/Teams → PM call → Leadership escalation (for critical issues). Our communication philosophy: “No surprises, ever.” You’ll always know what’s done, what’s next, and whether we’re on track.

We partner with businesses of all sizes across diverse industries: • SaaS & Technology (40%) – B2B software, developer tools, and productivity platforms. • E-commerce & Retail (20%) – D2C brands, marketplaces, and subscription commerce. • Healthcare & Life Sciences (15%) – Telemedicine, health tech, and HIPAA-compliant systems. • Fintech & Financial Services (10%) – Payment solutions, lending, and wealth management. • Education & EdTech (8%) – Learning platforms and student management systems. • Other: Logistics, real estate, media, and non-profits. We combine technical expertise and design excellence with your domain knowledge to build impactful, scalable digital products.

We follow a multi-layered QA process to ensure top quality at every stage. • Development Practices: Code reviews by senior developers, automated tests, consistent formatting, and Git-based version control. • Testing Stages: 1. Developer Testing: Functional and cross-device checks during development. 2. QA Testing: Dedicated QA runs functional, regression, and edge-case tests. 3. UAT: Clients test staging; feedback is fixed before release. 4. Pre-launch: End-to-end testing for performance, security, and accessibility. • Bug Management: Issues tracked in Jira/Notion, prioritized by severity. Critical bugs fixed within 24 hours, others in the next sprint. • Quality Metrics: 70%+ test coverage, low bug density, automated code quality (SonarQube), and client satisfaction tracking. • Commitment: 30–90 days of free bug fixes post-launch; we stand behind our work.

Yes, we offer full post-launch support to keep your product running smoothly. • Included: 30–60 days of free bug fixes, launch monitoring, and documentation handoff. • Maintenance Plans: Ongoing updates, security patches, performance optimization, and minor improvements. • Response Time: Critical <4 hrs | High <24 hrs | Others within a week. • Proactive Care: Monthly health checks, quarterly tech updates, annual reviews. Over 85% of clients choose ongoing support, because we ensure your product evolves with your business.

We easily integrate with your existing team and adapt to your workflow. Collaboration Models: 1. Team Augmentation: Add our developers or specialists (ML, mobile, DevOps, design) to boost capacity. Your PM manages; we work in your repo and process. 2. Specialized Expertise: We provide niche experts (AI, UI/UX, cloud) to upskill and support your team. 3. Dedicated Workstreams: You manage core features; we handle complementary ones (e.g., mobile app, dashboard, analytics). 4. Full Takeover: We audit, refactor, or scale your MVP while maintaining a smooth handover. Best Practices: Shared tools (Slack, Jira, GitHub, Figma), clear ownership, weekly syncs, and documentation to avoid overlap. Example: A SaaS client’s 5-person team partnered with us for mobile app delivery, launched in 3 months, fully integrated, and upskilled in React Native.

You own 100% of everything we build code, designs, and documentation. Ownership transfers after final payment and is protected by clear IP clauses. You’ll receive all source files, design assets, documentation, and access credentials. We only retain general know-how, internal tools, and the right to showcase (unless under NDA). All custom code is yours; open-source components stay under standard licenses. NDAs ensure confidentiality, and code escrow is available for enterprises. No vendor lock-in, you own it all, with full freedom and transparency.

We offer transparent, flexible pricing: Engagement Models: • Fixed Price: Best for defined scopes. Typical split, 30% upfront, 40% mid-project, 30% on completion (10% holdback optional). • Time & Materials: $75–$150/hour or monthly retainers ($15K+/month). Pay for actual hours, invoiced monthly. • Dedicated Team: Fixed monthly fee (e.g., $25K/month for 3-person team), invoiced in advance. Typical Costs: • MVP: $40K–$80K • Mobile App: $60K–$120K • Web App: $80K–$200K • Enterprise Project: $200K–$500K+ • Design Only: $15K–$40K Terms: Net 15/30, payable via wire, ACH, or PayPal. Preferred currency: USD. Exclusions: Third-party fees (hosting, domains, APIs, app stores) billed separately. Discounts: 10–15% for startups, non-profits, or long-term/prepaid projects. Philosophy: Transparent, fair pricing, no hidden costs, no surprises. We focus on delivering maximum value and ROI, not just billable hours.

MoonDive stands out for its focus on results, expertise, and partnership. 1. Outcome-Driven Approach: We measure success by your results, revenue, growth, or funding raised, not just delivery, 73% of our MVP clients raised funding; 85% stay long-term. 2. Experienced Team: Average experience: 3+ years. You work directly with senior professionals, not juniors learning on the job. 3. End-to-End Expertise: From UI/UX design to Web, Mobile, AI, and Cloud, everything is handled in-house for faster, cohesive delivery. 4. Startup Agility, Enterprise Quality: We blend startup speed and adaptability with enterprise-grade security, scalability, and documentation. 5. Transparent Collaboration: Weekly demos, real-time Figma and GitHub access, so you’re always in the loop. 6. Modern Tech Stack: We use React, Next.js, React Native, AWS/GCP, Node.js, and Python, ensuring long-term scalability. 7. Post-Launch Partnership: We continue supporting 85% of clients with ongoing growth, updates, and maintenance. Not the right fit if: You want the cheapest vendor, staff-only model, or game/blockchain projects. Book a free discovery call: no pressure, just an honest evaluation of your goals and how we can help you grow.